A male traveler passing through security checkpoint at Rochester International Airport New York, received an unexpected disappointing note from a female employee. “You ugly!!!”, the female employee wrote in a folded note and handed him.
Neal Strassner said he initially thought the folded-up piece of brown paper given to him was a piece of scrap cardboard or some trash.
“I didn’t open it because I didn’t care about it,” he told The Post. “She turned around a few times asking, ‘Are you going to open that?’”
When Strassner finally opened it, he saw the mean message “You ugly!!!”. Disappointed Strassner said he just put it in his pocket and got on his plane to Kansas.
CCTV footage below shows the female guard laughing as Strassner walks away.
She then tears another piece of cardboard from a box of latex gloves above the bag scanner and begins writing — presumably a message for her next victim.
“I travel constantly and I’ve never had anything like this happen,” Strassner said.
“I don’t like throwing negativity around,” he said. “What about a note that says, ‘Hey, next time bring me tacos’?” he suggested.
40-year-old Strassner said he wanted to ignore the note, but when he shared the story with his friends, they became concerned that the employee could pick on a person who might be depressed or in a more vulnerable state and not be able to take the insult lightly.
“If you were bullied, that could be a big deal to somebody,” he said. “A smile could bring someone up from the ground and that note could drag them back down.”
Security supervisors at the airport initially thought Strassner was joking when he called them a few weeks later to report what happened — until he produced the note and obtained the CCTV footage.
VMD Corp – a Virginia-based TSA security contractor that hired the employee said the employee has since been fired.
“TSA holds contractors to the highest ethical standards and has zero tolerance for this type of behavior,” a statement from the agency read.
Strassner said the woman’s employers were equally speechless.
“One of the guys from VMD Corp. called me and he started apologizing and said, ‘I have no words.’ Once he received the tapes, he couldn’t believe it either.”
Strassner said he still can’t wrap his head around the nasty trick.
“I really have no idea what she was trying to do.”
Strassner, who lives in Rochester and travels weekly in his role as a technical coordinator, said he was on his way to Wichita for a work trip the morning of the incident.
But, was the woman interested in Strassner? We do not know.